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Frequently Asked Questions

General​

What is CronDB?​

CronDB is a domain intelligence API that monitors every newly registered domain and enriches it with AI-generated business summaries, contact emails, technology stack analysis, industry classification, and intent signals. Use it for lead generation, sales intelligence, cybersecurity monitoring, and market research.

Where does the data come from?​

We process WHOIS records, DNS data, SSL certificates, and website content for newly registered domains daily. Our on-premise LLM generates business descriptions and classifications. Contact emails are extracted from websites using a combination of scraping and pattern matching.

How fresh is the data?​

Domains appear in CronDB within 24–72 hours of registration. Data refresh frequency depends on your plan:

PlanRefresh
Free Trial / StarterWeekly
Pro / Business / EnterpriseReal-time

How many domains are in the database?​

Over 2 million enriched domains and growing daily. We add thousands of new domains every day.

Pricing & Billing​

Is there a free plan?​

Yes — the Free Trial gives you 200 lifetime queries (not monthly) with full dashboard access. No credit card required.

What happens when I run out of queries?​

The API returns 429 Too Many Requests errors. Upgrade to a paid plan or wait for your monthly quota to reset (paid plans only).

Can I switch plans at any time?​

Yes. Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of your current billing cycle.

Do you offer annual billing?​

Yes — save 20% with annual billing. Switch from monthly to annual at any time in your billing settings.

What payment methods do you accept?​

Credit cards (Visa, Mastercard, Amex) via Stripe. Enterprise customers can pay by invoice.

What's the daily rate cap?​

Each plan has a daily cap (20% of monthly quota) to prevent burst usage. For example, the Pro plan has 10,000 monthly queries but a 2,000/day cap.

API​

How do I authenticate?​

Use a Bearer token in the Authorization header. Generate tokens by logging in via POST /auth/login or create API keys in the dashboard. See Authentication.

What's the rate limit vs. quota?​

  • Rate limit — Requests per minute (e.g., 120/min on Pro). Returns 429 if exceeded temporarily.
  • Quota — Total queries per month (e.g., 10,000/mo on Pro). Returns 429 when exhausted.

They're independent — you can hit the rate limit even with quota remaining.

Do all endpoints count against my quota?​

Most data endpoints deduct from your quota. Management endpoints (lists, settings, billing) do not. See Rate Limits for details.

What response format does the API use?​

All endpoints return JSON. Bulk exports can return CSV. The API follows REST conventions with standard HTTP status codes.

Is there an SDK?​

We provide code examples in cURL, Python, Node.js, and Ruby throughout the API docs. Official SDKs are planned.

Features​

What is Smart Warmup?​

A standalone email deliverability tool that warms up your sending accounts with AI-generated conversations. Priced per inbox (3–5 per month), not included in any plan. See Smart Warmup.

How does the AI scoring work?​

CronDB uses a multi-signal scoring system:

  • Confidence score (0–100) — How reliable the enrichment data is
  • Intent score — How likely a domain represents an active business
  • Custom scoring — Define your own rules (e.g., +20 points for US-based SaaS companies)

Can I export data to my CRM?​

Yes — CronDB integrates with HubSpot and Salesforce (Business plan and above). You can also export CSV files manually or use webhooks to push data to any system.

What is Domain 360?​

A comprehensive view of any domain showing all enriched data points: business summary, tech stack, contact info, social profiles, similar domains, scoring breakdown, and change history. See Domain 360.

What are Workflows?​

Visual automation pipelines that connect triggers, conditions, and actions. Build multi-step processes like: "When a new SaaS domain registers in the US, enrich it, score it, add to my lead list, and notify via Slack." See Workflow Builder.

Security & Privacy​

Is CronDB GDPR compliant?​

Yes. We're registered in England and Wales, host data in the EU (Hetzner, Germany), and comply with UK GDPR and EU GDPR. See our Privacy Policy.

Do you sell personal data?​

No. CronDB processes publicly available domain registration and website data. We do not sell user data to third parties.

How is my data secured?​

  • All data encrypted in transit (TLS 1.2+) and at rest
  • API keys hashed in the database
  • OAuth tokens encrypted with Fernet symmetric encryption
  • Cloudflare WAF and DDoS protection
  • Regular security audits

Can I request data deletion?​

Yes — submit a request via our Data Request page or email privacy@crondb.com. We respond within 30 days per GDPR requirements.

Account​

Can I add team members?​

Yes, on Pro (5 members), Business (15 members), and Enterprise (unlimited) plans. Invite members via Settings → Team.

Do you support SSO?​

SSO/SAML is available on Enterprise plans. Contact sales@crondb.com.

How do I delete my account?​

Go to Settings → Account and click Delete Account. This is a soft delete — your data is anonymized and retained for 90 days for legal compliance before permanent deletion.

I forgot my password​

Click Forgot password? on the login page. You'll receive a reset link via email (valid for 1 hour).

Still Have Questions?​